Terms and Conditions

Last updated: May 21, 2026

PLEASE READ THESE TERMS CAREFULLY. These Terms and Conditions (the "Terms") govern your purchase of WonderBiotics products and your use of wonderbiotics.com (the "Site"). By placing an order or using the Site, you agree to these Terms.

Section 19 (Dispute Resolution) requires most disputes between you and WonderBiotics to be resolved through individual binding arbitration and contains a waiver of your right to participate in a class action and a waiver of your right to a jury trial. You may opt out of arbitration within 30 days of first agreeing to these Terms — see Section 19.6 for instructions.

1. About Us and Acceptance of These Terms

WonderBiotics is a brand of WONDERLAB NUTRITION LIMITED, a Delaware corporation qualified to do business in California ("WonderBiotics," "we," "our," "us"). The terms "you" and "your" refer to the user of the Site and the purchaser of WonderBiotics products.

By accessing the Site, creating an account, placing an order, or enrolling in our Subscribe & Save Program, you agree to be bound by these Terms, our Privacy Policy, Refund Policy, Shipping Policy, and Subscribe & Save Policy. If you do not agree, you may not place an order or use the Site.

2. Definitions

Product: any WonderBiotics dietary supplement or other consumer product offered for sale on the Site.
Order: any offer to purchase a Product placed through the Site.
One-Time Order and Subscription Order have the meanings given in Section 1 of the Refund Policy.
Subscribe & Save Program (the "Program") has the meaning given in the Subscribe & Save Policy.
Site: wonderbiotics.com, including any subdomains, mobile experiences, and connected ordering pages.

3. Eligibility and Your Account

To place an Order, you must be at least the age of majority in your state of residence (18 in most US states) and capable of forming a binding contract. By placing an Order, you represent that you meet these requirements.

If you create an account, you are responsible for keeping your account credentials confidential and for all activity under your account. Please notify us promptly at contact@wonderbiotics.com if you suspect unauthorized use.

4. Product Information, Pricing, and Availability

We sell our Products only to end consumers for personal use, within the United States and US territories. We do not sell for resale and may limit or refuse Orders that appear to be for resale, large-volume bulk distribution, or forwarding to third-party freight forwarders.

Product images, ingredient lists, supplement facts, and other descriptions on the Site are provided to help you make an informed purchase. We update Product information regularly, but please always read the label on the Product you receive — the on-label information governs your use of the Product.

All prices are shown in US dollars and exclude applicable shipping fees and sales tax, which are calculated at checkout.

5. Orders: Placement, Acceptance, and Our Limited Right to Cancel

5.1 Placing an Order

When you place an Order, you are making an offer to purchase the Products on these Terms at the price displayed at checkout.

5.2 When the Sale Is Formed

Your Order is accepted by us — and a contract of sale is formed — when we ship the Order. Order confirmation emails are an acknowledgement that we have received your Order, not an acceptance.

5.3 Our Limited Right to Cancel Before Shipment

Before we ship an Order, we may decline or cancel the Order for the following reasons only:

the Product is out of stock or unavailable;
we identify a material pricing or Product-description error;
we suspect fraud, payment failure, or a violation of these Terms;
we cannot ship to the address you provided (for example, an address outside the US, a freight forwarder, or an address the carrier cannot service); or
any other reason required by applicable law.

If we cancel a pre-shipment Order, we will notify you by email and refund any amount charged in full — including shipping fees and applicable taxes — within 5 business days of the cancellation.

5.4 After Shipment

Once we ship an Order, the sale is binding. Any post-shipment refund, return, replacement, or other adjustment is governed by our Refund Policy and, for Subscription Orders, our Subscribe & Save Policy. We will not unilaterally modify or cancel a shipped Order without your consent, except where required by applicable law.

6. Pricing and Price Changes

Product prices are displayed on the Site and may be adjusted from time to time to reflect changes in market conditions, raw material costs, supplier pricing, regulatory or shipping costs, or other operational factors.

A price change applies only to Orders placed after the new price is displayed on the Site. A price change does not affect any Order already placed and accepted under the prior price.

For Subscribe & Save subscribers, any price change affecting a future shipment is governed by Section 3 of the Subscribe & Save Policy, which requires us to give you at least 7 days' prior email notice and gives you the right to cancel before the new price applies.

If a Product is listed on the Site at an obviously incorrect price (for example, due to a system error), Section 5.3 applies — we may decline the Order before shipment and refund any amount charged.

7. Shipping

Shipping eligibility, processing times, delivery estimates, carrier information, and address-accuracy responsibilities are governed by our Shipping Policy, which is incorporated into these Terms by reference.

8. Returns and Refunds

Returns, refunds, damaged or lost shipments, and our 30-Day Satisfaction Guarantee are governed by our Refund Policy, which is incorporated into these Terms by reference. Nothing in these Terms limits your rights under the Refund Policy or under applicable consumer protection law.

9. Subscribe & Save Subscriptions

If you enroll in the Subscribe & Save Program, your enrollment, cadence, per-shipment pricing, modification, cancellation, price-change notice, free-trial conversion, and failed-payment handling are governed by our Subscribe & Save Policy, which is incorporated into these Terms by reference.

10. Dietary Supplement and Health Information Disclaimer

WonderBiotics products are dietary supplements, not drugs. These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure, or prevent any disease.

Information on the Site — including blog content, ingredient explanations, customer testimonials, and educational material — is provided for general informational and educational purposes only. It is not medical advice and should not be used to diagnose or treat any health condition or as a substitute for advice from a licensed healthcare professional.

Consult your physician before starting any dietary supplement, especially if you are pregnant, nursing, taking medication, or have a medical condition. Results may vary from individual to individual. Discontinue use and seek medical attention if you experience adverse effects. See our Refund Policy for serious adverse event reporting instructions.

11. Site Content, Accuracy, and Availability

While we strive to keep Product descriptions, ingredient lists, images, pricing, blog content, and other Site information accurate and up to date, we do not guarantee that all content is error-free or current at every moment. If you discover what appears to be an error, please contact us at contact@wonderbiotics.com. Material errors discovered before Order acceptance are handled under Section 5.3.

We aim to keep the Site available and functional, but we do not guarantee uninterrupted, timely, secure, or error-free access. We may modify, suspend, or discontinue any feature of the Site at any time, with or without notice.

12. Intellectual Property

The Site and all of its content — including the WonderBiotics name and logo, product names, photography, copy, graphics, design, software, and trademarks — are owned by WonderBiotics or our licensors and are protected by US and international intellectual property laws. You may not copy, reproduce, distribute, modify, create derivative works of, publicly display, or commercially exploit any Site content without our prior written permission, except as expressly allowed by these Terms or by applicable law (for example, fair use).

13. User Submissions, Reviews, and Feedback

If you submit a Product review, comment, photo, video, suggestion, or other content to the Site or to our channels ("Submissions"), you grant WonderBiotics a non-exclusive, royalty-free, worldwide, perpetual, sublicensable license to use, reproduce, modify, publish, distribute, and display the Submission in connection with our business, including marketing.

You represent that your Submissions are your own, do not infringe any third-party rights, and are accurate. You are solely responsible for the lawfulness of your Submissions. We may remove any Submission at our discretion.

14. Prohibited Uses

You agree not to use the Site or our Products to: (a) violate any law or regulation; (b) infringe any intellectual property or other rights of any person; (c) harass, threaten, defame, or discriminate against anyone; (d) submit false, misleading, or fraudulent information or Orders; (e) upload viruses, malware, or other harmful code; (f) attempt to access accounts, systems, or data you are not authorized to access; (g) scrape, crawl, or harvest data from the Site by automated means; or (h) interfere with the security or proper functioning of the Site.

15. Disclaimer of Warranties

Except for the express warranties we provide on a Product's label or in our written documentation, the Site and the Products are provided "AS IS" and "AS AVAILABLE", without warranties of any kind. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WE DISCLAIM ALL IMPLIED WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

Some states do not allow disclaimers of certain implied warranties for consumer products. Where those state-law protections apply, those warranties remain in force despite this Section.

16. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WonderBiotics, our affiliates, officers, directors, employees, agents, suppliers, and service providers will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages — including loss of profits, loss of data, or business interruption — arising from or related to your use of the Site, the Products, or these Terms.

Our aggregate liability for any direct damages arising from a defective Product or breach of these Terms is limited to the greater of (a) the amount you paid us for the affected Product in the 12 months before the claim arose, or (b) USD $100.

Nothing in this Section limits or excludes (and we do not seek to limit or exclude) our liability for: (i) death or personal injury caused by our negligence or by a defective Product under applicable product liability law; (ii) fraud or fraudulent misrepresentation; (iii) gross negligence or willful misconduct; or (iv) any other liability that cannot be limited or excluded under applicable law. California Civil Code §1668 prohibits contracts that exempt anyone from responsibility for their own fraud, willful injury, or violation of law; those protections apply to you regardless of any other provision of these Terms.

17. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless WonderBiotics, our affiliates, and our officers, directors, employees, and agents from any third-party claim, demand, loss, or expense (including reasonable attorneys' fees) arising from (a) your breach of these Terms; (b) your violation of any law or third-party right; or (c) your Submissions. We will promptly notify you of any claim subject to this Section and may assume the defense of the claim at our cost, in which case you agree to cooperate reasonably.

18. Governing Law and Forum

These Terms, your Orders, and any dispute arising from or related to these Terms, the Site, or any Product are governed by the laws of the State of California, without regard to its conflict-of-laws rules. The federal courts and the state courts located in Los Angeles County, California have exclusive jurisdiction over any matter not subject to arbitration under Section 19. You and WonderBiotics consent to the personal jurisdiction of those courts and waive any objection based on forum non conveniens.

19. Dispute Resolution — Mandatory Arbitration and Class Action Waiver

PLEASE READ THIS SECTION CAREFULLY. IT REQUIRES YOU AND WONDERBIOTICS TO RESOLVE MOST DISPUTES THROUGH INDIVIDUAL BINDING ARBITRATION AND WAIVES YOUR RIGHTS TO A JURY TRIAL AND TO PARTICIPATE IN A CLASS ACTION.

19.1 Informal Resolution First

Before starting any arbitration or court proceeding, you and WonderBiotics each agree to try to resolve the dispute informally. Send a written notice describing the dispute and the relief you seek to contact@wonderbiotics.com (or, if we are sending the notice, to the email address on your account). The receiving party will respond within 30 days. If the dispute is not resolved within 60 days of the notice, either party may proceed under Section 19.2. This Section 19.1 applies in both directions — to disputes brought by you and to disputes brought by us.

19.2 Binding Arbitration

Except for the Carve-Outs in Section 19.7, any dispute, claim, or controversy arising from or related to these Terms, the Site, or any Product (a "Dispute") will be resolved exclusively by final and binding individual arbitration administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules in effect at the time the arbitration is commenced. The AAA Rules are available at adr.org.

The arbitration will be conducted in Los Angeles County, California, or — at your election — by telephone, videoconference, or at another location the arbitrator approves. The arbitrator may award any remedy a court could award, including injunctive relief, but only in favor of the individual party seeking relief and only to the extent necessary to provide relief warranted by that party's individual claim.

The Federal Arbitration Act, 9 U.S.C. §§ 1 et seq., governs the interpretation and enforcement of this Section 19.

19.3 CLASS ACTION AND REPRESENTATIVE ACTION WAIVER

YOU AND WONDERBIOTICS AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate more than one person's claims and may not preside over any form of class, collective, or representative proceeding. If a court or arbitrator decides that any part of this Section 19.3 is invalid or unenforceable as to a particular claim or relief, that claim or relief will be severed from arbitration and brought in court, while the rest of the Disputes will remain in arbitration on an individual basis.

California Public Injunctive Relief Carve-Out. Notwithstanding the foregoing, you retain the right to seek public injunctive relief under California law (McGill v. Citibank, N.A., 2 Cal. 5th 945 (2017)), and any claim for public injunctive relief that cannot, under California law, be arbitrated on an individual basis will be heard in the courts identified in Section 18.

19.4 JURY TRIAL WAIVER

YOU AND WONDERBIOTICS EACH WAIVE THE RIGHT TO A TRIAL BY JURY FOR ANY DISPUTE THAT IS PERMITTED TO BE BROUGHT IN COURT UNDER THIS SECTION 19 OR THAT FALLS WITHIN A CARVE-OUT UNDER SECTION 19.7.

19.5 Arbitration Costs

WonderBiotics will pay all AAA filing fees, administrative fees, and arbitrator fees for any Dispute brought by you under this Section 19, regardless of the outcome. Each party will otherwise pay its own attorneys' fees and costs, except that the arbitrator may award attorneys' fees and costs to a prevailing party where authorized by applicable law (for example, a fee-shifting consumer protection statute).

19.6 30-Day Right to Opt Out

You may opt out of this Section 19 (Arbitration, Class Action Waiver, and Jury Trial Waiver) within 30 days of first agreeing to these Terms. To opt out, email contact@wonderbiotics.com with the subject line "Arbitration Opt-Out" and include your full name, mailing address, the email address on your account, and the date you first placed an Order or created an account. Opting out of Section 19 will not affect any other part of these Terms. If you opt out, disputes between you and WonderBiotics will be resolved exclusively in the courts identified in Section 18, subject to Section 19.4 (Jury Trial Waiver, which applies independently of arbitration).

19.7 Carve-Outs (Not Subject to Arbitration)

The following are not subject to arbitration under this Section 19:

claims that qualify for small-claims court in your county of residence or in Los Angeles County, California, brought on an individual basis;
actions to enforce or protect intellectual property rights (including trademark, copyright, patent, and trade-secret claims) by way of injunctive or other equitable relief;
claims for public injunctive relief under California law as described in Section 19.3; and
any other matter that, under applicable law, cannot be required to be arbitrated.

20. Changes to These Terms

We may update these Terms from time to time. The "Last updated" date at the top of this page reflects the latest version. Material changes will be communicated by email to account holders or by a prominent notice on the Site at least 7 days before they take effect. Changes do not apply retroactively to Orders already placed under the prior Terms; they apply to your use of the Site and to new Orders placed after the change takes effect. Your continued use of the Site or placement of a new Order after a change becomes effective constitutes acceptance of the updated Terms.

21. Miscellaneous

Severability. If any provision of these Terms is held unenforceable, the remaining provisions will remain in full force. The unenforceable provision will be modified to the minimum extent necessary to make it enforceable, or, if it cannot be modified, severed from these Terms.

No Waiver. Our failure to enforce any right or provision is not a waiver of that right or provision.

Entire Agreement. These Terms, together with the policies referenced in Section 1, are the entire agreement between you and WonderBiotics regarding the Site and Orders, and supersede any prior or contemporaneous understandings.

Assignment. You may not assign these Terms without our consent. We may assign these Terms to a successor in interest in connection with a merger, acquisition, or sale of assets.

Force Majeure. We are not liable for any failure or delay caused by events outside our reasonable control, including acts of God, natural disasters, war, terrorism, civil unrest, labor disputes, supply-chain disruptions, carrier delays, public health emergencies, or government action.

22. Contact

Questions about these Terms should be sent to:

Email: contact@wonderbiotics.com
Mail: WONDERLAB NUTRITION LIMITED
17800 Castleton St, Ste 665
City of Industry, CA 91748
USA